Privacy Policy

1. Who We Are

Prescott Valley Concrete Company ("we," "us," or "our") operates the website located at prescottvalleyconcretecompany.com (the "Site"). We are a concrete contractor based in Prescott Valley, AZ. This Privacy Policy explains how we collect, use, store, and protect information we receive through this Site and through direct contact with us.

2. Information We Collect

We collect information in the following ways:

a. Information You Provide Directly

When you fill out a contact or estimate request form on our Site, call us, or send us an email, you may provide your name, phone number, email address, project address, and a description of the work you need done. We use this information only to respond to your inquiry and to schedule or complete services.

b. Automatically Collected Information

When you visit the Site, our hosting provider and analytics tools may automatically record certain technical information. This includes your IP address, browser type, operating system, the pages you view, the time and date of your visit, and the website that referred you to ours. This data is used in aggregate form to understand how visitors use the Site and to improve its performance.

c. Cookies

The Site may use cookies - small text files stored on your device - to remember preferences and to support analytics. You can configure your browser to refuse cookies or to alert you when cookies are being sent. Note that some features of the Site may not function properly if cookies are disabled.

3. How We Use Your Information

We use the information we collect to:

• Respond to estimate requests, questions, and service inquiries
• Schedule and coordinate on-site visits and project work
• Communicate with you about your project before, during, and after completion
• Improve the content and usability of the Site
• Comply with legal obligations

We do not use your information for unrelated marketing purposes. We do not sell your information to third parties.

4. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share it only in the following limited circumstances:

• Service providers: Third-party vendors who help us operate the Site or process contact form submissions (such as form hosting platforms or analytics tools). These providers are only permitted to use your information to help us deliver our services.
• Legal requirements: If required by law, court order, or government authority, we may disclose your information as necessary to comply with applicable legal obligations.
• Business transfers: If our business is sold or substantially transferred, your information may be transferred as part of that transaction.

5. Data Retention

We retain personal information you submit through forms or direct communication for as long as is reasonably necessary to complete and document the services requested or to comply with legal obligations. If you would like us to delete your information, please contact us using the information in Section 9 below and we will do so unless retention is required by law.

6. Analytics and Third-Party Tools

Our Site may use third-party analytics services (such as Google Analytics) that collect anonymized usage data to help us understand how visitors interact with the Site. These services may set their own cookies and collect data under their own privacy policies. We encourage you to review the privacy policies of any third-party services you interact with through the Site.

7. Your Rights

Depending on where you live, you may have the right to:

• Request access to the personal information we hold about you
• Request that we correct inaccurate information
• Request that we delete your information
• Opt out of certain uses of your data

To exercise any of these rights, contact us using the information in Section 9. We will respond within a reasonable time and in accordance with applicable law.

8. Children's Privacy

Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will promptly delete it.

9. Contact Us About Privacy

If you have questions or concerns about this Privacy Policy or about how we handle your information, please contact us:

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. We encourage you to review this page periodically. Continued use of the Site after any changes constitutes your acceptance of the updated policy.